Shipping Policy

SHIPPING POLICY

Our top priority is providing the most excellent service with high quality customized products. At On Trend Posters, we go the extra mile to get all orders fulfilled and successfully delivered as soon as possible since we completely understand that the order arriving on time for your special occasions is essential.

Please check out our obligation of shipping as below:

Production and Standard Delivery times
Please keep in mind that your package’s Estimated Arrival = Production time + Shipping time.

Production process includes the time for fulfilling orders based on your personalization, quality checking to ensure that every item reaches our customers in the best condition and finally packaging. Since all items areΒ print to order, a certain amount of time is required for production before sending them out to you.
Shipping time is calculated from the day your order leaves our door to your delivery address.
Production and Shipping time varies depending on what types of items you purchase and the delivery location.Β 

Posters:

U.S, CA: Production time 1-2 days, delivery time 3-5 days.

EU, UK:Β Production time 1-2 days, delivery time 4-6 days.

Rest of the world:Β Production time 1-2 days, delivery timeΒ 8-12 days.

International Orders:
It may take additional days if orders have to go through customs. We have no influence on the customs process and our apologies for any inconvenience due to delivery delays resulting from this.

* Special Note:
Once your order is successfully made and ready to be shipped out, an email with tracking information will be sent to you. Kindly monitor your inbox to see your tracking number and you can follow the package all the way home.
You can also proactively track your order status by logging into your account (or signing up if you haven't had an account yet) on our website and navigating to My Account > My order.
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day and Halloween or Christmas, production and delivery time might extend a few days longer. Our cut-off times should be publicly shown on our website. We do not guarantee the on time arrival or take responsibility for late delivery of orders placed after cut-off dates.


Shipping Fee
Shipping fee will be calculated at checkout. It depends on the shipping location and items’ weight.

You may need to pay extra when your order has to go through custom.

Free Shipping and Expedited Shipping Service
Free Standard Shipping will automatically be applied for orders satisfying ALL conditions below:

U.S domestic orders
Over $55 after applying any available discount code
Not include Canvas, Poster, Doormat and Metal Sign
Express Shipping is now available forΒ PosterΒ orders. You should expect to receive your packages within 1 - 3 business days after the needed production time (1 - 2 business days). For other items, we are working tirelessly to make this ability enabled in the future.

Delivery Areas
Our products can be shipped to US, UK, AU and EU countries, other countries.

Incorrect/Insufficient Shipping Address
Please make sure all details, including the recipient’s name, are correct. Otherwise, the items will be returned to our shipping partners’ warehouses and disposed of by them. Trending Custom is not responsible for the unsuccessful delivery of your order due to the incorrect/insufficient shipping information.

If you would like to change your address, please reach out to us within 2 hours of placing your order. After 2 hours, we cannot modify your delivery details.

We might attempt to contact you to get your confirmation if there are problems with your shipping address like wrong city/state spelling or incorrect ZIP code. Kindly note that we cannot guarantee the on time delivery of your order in these scenarios.

Thank you for choosingΒ On Trend Posters and please don't hesitate to contact us via support@ontrendposters.com or fill in the formΒ https://ontrendposters.com/pages/contact-usΒ if you need any further information or assistance.

Our Story

Our journey began with a simple love for art and design. As lifelong enthusiasts of both vintage and modern styles, we often found ourselves searching for unique artwork that could bring character and personality into our own homes. After spending countless hours hunting for the perfect prints and coming up short, we realized there was a gap in the market for truly distinctive designs that combine timeless elegance with fresh, modern appeal. That’s when On Trend Posters was born.

β€œArt with character, a community passionate about design, and finding inspiration at every corner.”

Joann, Founder

Our Mission

At On Trend posters, we believe that art should be accessible to everyone. That’s why we offer a diverse range of styles, from classic vintage artwork to bold modern designs, all at affordable prices. Whether you’re a fan of dark academia, retro vibes, or sleek minimalism, you’ll find something that resonates with your unique taste.

We’re passionate about helping you create spaces that tell your story. Every print has its own character, and we hope that our designs will become a part of your journey, sparking inspiration every time you walk into the room.

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